BREXIT CONSEQUENCES ON UK SHIPPING - UPDATE (12/06/2021)
THIS ONLY CONCERNS DELIVERY TO UK. THIS DOES NOT AFFECT DELIVERY TO OTHER EUROPEAN COUNTRIES.
As the UK is now out of the EU from 01/01/21 IMPALA SKATE has made the following decisions as a consequence:
We will continue to ship orders to the UK but IMPALA SKATE orders must go through customs duty and this will delay your shipment.
Preparation of UK orders will take 1 working days and we are expecting the delivery to take 3 to 5 working days.
We are delivering DDP: which means that you will not pay any customs fees. The prices indicated on our website include all taxes.
For any order placed after 12/06/2021, our return policy has changed. IMPALA SKATE will still accept returns but will offer free returns labels to customer.This means that IMPALA SKATE will handle all cost from delivery to returns, customs fees included.
Customers must contact customer service by email to arrange a return and they will receive a return label.
Exchanges are no longer permitted - the customer will be refunded for the initial amount of their order.
Thank you for your understanding.
IMPALA SKATE EUROPE